At MoonAloha, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase. By accessing or using MoonAloha.com, you agree to the practices described in this policy.

Your trust is important to us, and we want to ensure that you feel safe and secure when interacting with our website. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We collect two types of information when you interact with MoonAloha:

Personal Information

Personal information is any data that can identify you as an individual, including but not limited to:

  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (Credit card number, PayPal account, etc.)

Non-Personal Information

We may also collect non-personally identifiable information, such as:

  • Browser type and version
  • IP Address
  • Device type and operating system
  • Pages visited on our site
  • Referring website URLs
  • Cookies and tracking technologies

This information helps us understand how visitors interact with our site and enables us to improve user experience.

How We Use Your Information

We use your personal and non-personal information for several purposes, including:

  • To Process Orders: We use your information to fulfill your orders, process payments, and deliver your products.
  • To Improve Customer Experience: We may use your details to respond to customer service requests, improve our website, and personalize your shopping experience.
  • To Send Marketing Communications: If you’ve opted in, we will use your email address to send promotional materials, new product announcements, and other marketing content. You can unsubscribe at any time.
  • To Prevent Fraud: We use your information to detect and prevent fraudulent transactions and ensure a secure shopping environment.
  • To Comply with Legal Obligations: We may use and retain your information to comply with applicable laws, regulations, or legal processes.

How We Protect Your Information

At MoonAloha, your privacy and data security are a top priority. We implement a range of security measures to ensure that your personal information is kept safe, including:

  • Secure Socket Layer (SSL) Encryption: All sensitive data, including payment details, are transmitted via SSL encryption to protect your information from unauthorized access.
  • Payment Security: We use trusted, PCI-DSS compliant payment gateways for processing transactions to ensure your payment information is secure.
  • Access Control: Only authorized personnel have access to personal data, and we regularly monitor and review our systems to prevent any unauthorized access or data breaches.

While we take all reasonable steps to protect your information, please be aware that no system is entirely foolproof. We encourage you to use secure, strong passwords and be vigilant against unauthorized access to your accounts.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, provide personalized content, and analyze usage patterns. Cookies are small text files stored on your device that help us remember your preferences and interactions with our site.

  • Essential Cookies: These cookies are necessary for the basic functionality of the website, such as remembering items in your shopping cart.
  • Performance Cookies: These cookies collect information about how you interact with our website (e.g., pages visited, time spent) to help us improve site performance.
  • Targeting Cookies: We may use cookies to deliver relevant advertising based on your browsing behavior.

You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our website.

Sharing Your Information

MoonAloha does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who assist with order fulfillment, payment processing, and delivery services. These providers are required to keep your information confidential.
  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal processes.
  • Business Transfers: If MoonAloha undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information at any time through your account settings.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email.
  • Request Deletion: If you would like to delete your account or request that we remove your personal data, please contact us at [email protected].
  • Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

Third-Party Link

Our website may contain links to third-party websites that are not operated by MoonAloha. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this page for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to reach out to us.

📧 Email: [email protected]
📍 Address: 2901 S Capital of Texas Hwy, TX 78746, United States